Delivery and Returns
All deliveries are dispatched with My Hermes courier service, on a 3-5 working day service.
Cost is dependent on weight of your total order, see below:
0.00 kg - 2.00 kg £3.95 GBP
2.00 kg - 5.00 kg £4.95 GBP
5.00 kg - 10.00 kg £6.95 GBP
You may for a short period be able to cancel an order placed, however if you have already received an email confirming dispatched goods then you will have to return the unwanted items at your own expense following the guidelines below.
Shipping & Returns
We do hope you love your received items but if for any reason you want to return them, you may do so, for a full refund within 14 days of purchase. You will need to return the item at your own expense, securely packaged with your name and order number inside. Orders returned after 14 days will not be refunded and you will have to arrange collection to get the items back to you.
All order are dispatched using "My Hermes" Hermes Parcelnet Ltd on a 3-5 working day service.
Some orders are dispatched via courier and automatically require a signature. Our delivery service may require a telephone number so they can text message you with your delivery time. If the time is not convenient you will have other options to leave with your chosen neighbor or choose a different delivery day/time.
We will not however be responsible if an item goes missing once it has been left on your property.